WHEN WE ARE CLOSED

What to do when we are closed


If you need to see or speak to a GP on a bank holiday,  over the weekend or between the hours of 6pm to 8am Monday to Friday then please ring NHS 111 who will help you to access our
STAR - Local extended GP hours service.

 

The South Tees Access and Response (STAR) scheme has been set up by GPs to improve access to their services outside the current core hours for patients needing urgent care or advice.

Our GP hubs extend evening and weekend opening times for patients from 6.30pm to 9.30pm Monday to Friday and 8am to 8pm on weekends and bank holidays to ensure patients get the right care, first time through a single point of access.

We are currently open to all patients registered to GP practices across Redcar, East Cleveland and Middlesbrough.
You simply need to call NHS 111 to access the service at Linthorpe Surgery in Middlesbrough or Bentley Medical Practice in Redcar Primary Care Hospital.

 

NHS 111

NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.

  • Calls to 111 are FREE from landlines and mobiles
  • NHS 111 is available 24/7, every day of the year

When to call 111

You should call 111 when:

  • you think you need to go to A&E or to another NHS urgent care service
  • your GP surgery is closed and you need healthcare advice
  • you don’t know who to call for medical help. 

When to call 999

Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain.

Out-of-hours services are provided during the following periods when the surgery is closed: 6.00pm to 8.00am

During normal practice opening hours, the practice remains your first point of contact for all routine requests.

For more information about NHS 111, please read the frequently asked questions page.